Food and beverage service

Food and beverage production

Catering and Accommodation

Catering and accommodation is a vocational and practical course designed to equip learners with the knowledge, skills and attitudes necessary for effective service delivery in the hospitality industry.The course covers key areas such as food production, food service techniques, housekeeping, front office operations, customer care and hygiene practices. 

Food and Beverage guest experience

This unit specifies the competencies required to provide food and beverage guest experience. It  involves handling guest communications, collecting, processing and dissemination of guest information. It also entails handling guest’s complaints and feedback.